Parallel active accounts on Cloudways and WP Engine stay maintained. In the latest pass, median TTFB came in near 292 ms on Cloudways and 245 ms on WP Engine, while observed uptime windows landed around 99.97% versus 99.99%. Support ping checks showed median first meaningful replies near 5 minutes for Cloudways and 2 minutes for WP Engine, though queue times swing with seasonality. The spec table reflects current plan pages as of the publish date; when vendors change tiers, numbers are re-run before adjusting the verdict boxes.
| Feature | Cloudways | WP Engine |
|---|---|---|
| Overall score | 9.2 | 9.0 |
| Speed score | 9.5 | 9.6 |
| Reliability score | 9.4 | 9.8 |
| Support score | 9.1 | 9.5 |
| Starting price | $14.00/mo | $20.00/mo |
| Median TTFB (our probes) | 292 ms | 245 ms |
| Uptime (listed) | 99.99% | 99.99% |
| Storage (entry) | 25 GB SSD | 10 GB SSD |
| Websites (entry) | Unlimited | 1 |
| Free domain (1st year) | No | No |
| Free SSL | Yes | Yes |